How to return xfinity flex

Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.actually seems to be talking about the Xi6 Flex and not the XiOne Flex/Xumo as it has a diagram of the Xi6 and also mentions the non-existent USB-C connector which the XiOne has. The power indicator on the XiOne is …Streaming apps on X1 and Xumo Stream Box from Xfinity: Access to Disney+, Netflix, Prime Video, Hulu, YouTube, and Max on Xfinity requires an eligible set-top box with Xfinity TV and Internet service. Disney+, Netflix streaming, Amazon Prime Video, Hulu, and Max subscriptions required. Viewing uses your Internet service and will count against ...1 year ago. I found a fix to this issue: 1. go to the settings icon at the top of your screen and press the middle "ok" button. 2. scroll to "Preferences" and press middle button. 3. scroll to "Notifications" and press ok. 4. at "All Notications" press ok to turn off.www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a fantastic partnership with UPS, they will pack it and ship it back to us at no charge to you. Here's a link with your nearest Xfinity locations and hours, https://comca.st/3h1SNOY.

Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control.Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ... The Xfinity XR5 Remote works with all X1 TV Boxes. It’s almost the same as the XR2 (below), but can sense tilt, motion, inactivity, and shock vibration. The Xfinity XR2v3 Remote works with all TV Boxes and Digital Transport Adapters (DTAs). It has a Search button, separate Play and Pause buttons, as well as Stop, Favorites, and Swap buttons.I see--so, just to clarify, officially the Xfinity Voice Remotes (XR11, XR15, and XR16) only control basic functions of consumer brand TV's, Samsung included. They are able to cycle through the inputs on the device, change volume up and down, as well as power the TV on or off. They cannot control any additional functions of the TV including …Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ... Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

How do I return a Flex streaming TV box? Archived post. New comments cannot be posted and votes cannot be cast. 2. 3 Share. Sort by: AutoModerator. •. Moderator …933 Messages. 2 years ago. Hello @user_d711cc , thank you for reaching out. I’m sorry to hear you lost the Flex box. I would be happy to look into this for you. The cost of the device is $70. I do need to get this removed from the account.Customize home screen/create personal shortcut menu. I do not find the Xfinity Flex to be very user-friendly. I am looking for a way to have the home screen simply show the apps or shows I want to have displayed rather than apps I never use. Furthermore, I do not understand why the "resume watching" header does not update properly. Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.

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Press the xfinity button (X1 or Flex) or home button (Flex) on your remote. Use the right or left arrow buttons to get to the gear icon and then press OK to go ...When the source is set to the receiver and I press the Home button on the Samsung remote, I can access Netflix, Prime, etc. However, Xfinity is not listed there. To exit Netflix and return to Xfinity, I must hit the Back button on the Samsung remote until the message 'Exit App' appears. Once I choose this, I return to Xfinity TV source.AMC+ includes the best of AMC, BBC America, IFC and Sundance TV. It also features full access to Shudder, Sundance Now and IFC Films Unlimited. To use the AMC+ app on X1 or Flex, you’ll need: A compatible X1 TV Box as part of your TV subscription or a Flex streaming TV Box. RNG150, Pace and Arris XG1v1, Samsung XG2v2 and Pace Xi3 X1 …Hello u/bryansj, thanks for reaching out to us on Reddit in regard to your billing concerns.I am sorry to hear about the complications you have run into with us thus far in regard to returning the Flex box. Here at Xfinity, we always strive for processes such as these to be smooth and seamless, so it’s upsetting to hear this has not been the case for you.What's Xfinity Flex? Xfinity Flex is a voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. Xfinity Flex is no longer available for new customers. Xumo Stream Box from Xfinity is the newest streaming device for new Xfinity Internet customers. You can learn more about Xumo by visiting xfinity ...

Learn about Choice TV Select with Xfinity Flex, an affordable live TV option with the flexibility to stream content or watch on a big screen, along with voice control, Cloud DVR, and a variety of apps.Dec 29, 2021 · In this video I show you step by step how to set up the Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and po... The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device.Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, …In a world where streaming services are becoming increasingly popular, many people are cutting the cord and ditching traditional cable or satellite TV. If you’re one of those indiv...You can watch the shows, news, and sports you love with the Xfinity Stream app and more, right on your Xumo Stream Box from Xfinity. Just plug it in to watch the TV you love — fast. Xfinity Internet required. Separate subscriptions may be required to access certain streaming services.XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there.Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ...

In this video I show you step by step how to set up the Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and po...

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...What is the best way to reset my flex box? XfinityBrie Make sure the device is turned on at the same time by pressing the ‘POWER’ and ‘MENU’ buttons on your remote. On your remote, press both the UP and DOWN arrow keys, then select ‘Restore Defaults.’. Press ‘OK,’ and the equipment should be cycled to perform a factory reset.My question: Should I return it to the seller for money back or since Xfinity knows that I have THIS particular box are they going to try to get it back from ME. Should I return the box to Xfinity and flame the seller? I'm particularly looking for advice FROM Xfinity or someone experienced with this type of situation. ThanksNov 21, 2017 · Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK. Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu. View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for …Comcast issued its own statement while offering $8 to $10 monthly credits to customers. “We have been very flexible with Diamond Sports Group for months as they …If you're an X1 DVR customer, you'll be able to keep some of the recordings from your Xfinity DVR TV Box in the cloud and access them through the Xfinity Stream app. Legacy (non-X1) DVR customers will lose the recordings stored on legacy TV Boxes. The Xfinity Stream app is available on the following Roku devices:

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If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.Shipping label for TV box r... U. user_45ec4rEquipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ...Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...XfinityBillie. @user_90l63x That is a great question! You aren't able to delete apps off the Xfinity Flex boxes, however you can clear locally stored data by following the directions here . I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers. ….

Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees.The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device.Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu. Learn how to set up, get started, and get help with Xfinity Flex. Xfinity Flex Overview Flex Troubleshooting Tips System Refresh. Get Started. Accessibility. Troubleshooting. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees.You can find the three return methods here. 1. xfinitysupport. • 1 yr. ago. This post was marked as closed. Should you experience further issues, please create a new post . 1. true.Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart. How to return xfinity flex, The FitBit Flex is an electronic device worn around the wrist that uses accelerometers and altimeters with sensors to monitor the wearer’s steps taken, distance traveled, calories ..., If you’re activating an Xfinity Gateway or your own modem and your Flex device, you’ll be presented with an option to Begin Flex Setup after your Internet device has been successfully activated. Otherwise, you can select the Activate Flex option from the Overview tab or Account page., If you think you’re seeing this message in error, restart your TV Box. X1 TV Boxes with a power button: Press and hold the Power button on the front of your TV Box for two seconds. Release the button and wait two additional seconds. Press the Power button once more to turn your TV Box back on. Your service should come back on within a few ..., The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it., You can find the three return methods here. 1. xfinitysupport. • 1 yr. ago. This post was marked as closed. Should you experience further issues, please create a new post . 1. true., The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it. , You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're ....., xfinity 4K Flex Streaming Box manual. Home » Xfinity » xfinity 4K Flex Streaming Box manual. 4K Flex Streaming Box Instructions. Flex Streaming Box. Get started. Your TV and TV Box need to be on, with the TV set to the correct input. Make sure the front of the TV Box is not obstructed., Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, …, Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears., I hope you are getting settled in and out of the boxes. 😀 You are correct that when the equipment is returned the unreturned equipment charge is reversed. When your account is closed it is not possible to use the Digital Return Center so you will want to visit your local UPS store. UPS will box, label, and ship the item free of charge., Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ..., Similar to other people, I got a Flex device, unrequested from Xfinity. I was a little confused by this, because I had signed up for Peacock months earlier (I have internet only service, ... Return it if you don't want it, otherwise you'll get charged for it. You can take it back to your local service center or mail it back., Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the …, In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question., Jul 14, 2022 · Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Dev... , Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions., Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it’s ready to go right out of the box. The device itself is fine. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. The remote is . . . okay., Flex Box Return [Edited] I just wanted to say I think [Edited: "Inflammatory"] that you automatically get sent a flex box and when you ask about it, you’re told it’s free. Then when you go to cancel you get hit with a $150 charge if not returned. How about you offer it to the customer and say you’re borrowing a 150 dollar piece of gear., Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset. , Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device., Here are the steps I’ve tried taking: 1. Unplugging the flex device. 2. Restarting the flex device. 3. Refreshing the flex device. 4. Signing out of Prime Video and then signing back in., Return this item for free. Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges ... Funda compatible with Xfinity Comcast XR16 Voice Remote Control for Flex Streaming Device Only ; Colorful skin dress up for your remote - Easy to find; …, Use the search button/bar at the top and search for Disney Plus. Select the app and press Install to download it on your device. Return to your Android TV’s Home Screen and locate Disney Plus. Open Disney Plus and use your credentials to log in. 2. Install Disney Plus on your chosen streaming service., We have gone through 2 Flex, multiple restarts, wire checks, restarts, etc. etc. I have seen other threads about the same problem going back 2 years but there has never been a posted resolution. This equipment is worthless if you can not even watch a show from beginning to end., The Xfinity Flex beats the Amazon Fire TV stick easily with its price and free subscriptions. Xfinity Flex is free for Xfinity internet customers and comes with Peacock Premium. The Amazon Fire stick is $49.99 and doesn’t offer free access to any premium subscriptions, including Amazon Prime Video. These two streaming devices are evenly ..., Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ..., Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable..., I spoke to Patty at XFINITY and she's the only one who understood my problem. My particular modem does not work with FLEX. Perhaps other modems work with ethernet but mine absolutely does not. Thank you very much for your concern, but I have made arrangements to return FLEX. All I wanted it for was for PEACOCK PLUS., The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist..., The service is free, but Comcast still owns the box. Make sure you return it if you don't want it or when you cancel service., I hope you are getting settled in and out of the boxes. 😀 You are correct that when the equipment is returned the unreturned equipment charge is reversed. When your account is closed it is not possible to use the Digital Return Center so you will want to visit your local UPS store. UPS will box, label, and ship the item free of charge., XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there.